Pirates Cove Fun Zone respects the privacy concerns of users of its website and mobile app. We use the information we collect about you to process orders and provide a more personalized user experience. Please read on for more details about our privacy practices.
WHAT INFORMATION DO WE COLLECT? HOW DO WE USE IT?
We collect personal information—such as your name, email address, and mailing address—when provided by you in connection with your use of the site or participation in features available on the site.
This website and our mobile app are not directed to children under the age of 13, and it is not our policy to knowingly collect or maintain personal information from children under 13. If you are 12 years of age or younger, please do not submit any personal information on this website.
HOW DOES PIRATES COVE FUN ZONE PROTECT YOUR INFORMATION?
Ticket and pass purchases redirect customers to our ticketing partner’s website, which uses a secure server to ensure the safety of your transaction. You are protected by Secure Socket Layer (SSL) technology, which encrypts your credit card and personal information during transmission.
DO YOU USE “COOKIES”?
“Cookies” are small pieces of data stored by your browser on your computer’s hard drive. Cookies are used during the ticket purchasing process to enhance your browsing experience.
WILL THE COLLECTED INFORMATION BE DISCLOSED TO OUTSIDE PARTIES?
We want to be very clear: we do not obtain personal information about you beyond what you voluntarily provide. We will not sell, rent, trade, or otherwise disclose the personal information you provide to anyone outside of Pirates Cove Fun Zone and its affiliates, advertising and promotional agencies, and consultants—except in specific cases where you have expressly agreed for us to do so.
YOUR CONSENT
By using our website and/or mobile app, you consent to the collection and use of your information by Pirates Cove Fun Zone and its affiliates, advertising, and promotional partners. If we change our privacy policy, we will post the updates on this page so you are always aware of what information we collect, how we use it, and when we disclose it.
If you do not agree with our privacy policy, please do not use this site. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time.
SMS MESSAGING
Pirates Cove Fun Zone offers SMS messaging as a way to communicate important updates, event information, and special offers. By subscribing to our SMS service, you consent to receive such messages. Standard message and data rates may apply based on your mobile plan.
We use third-party providers (e.g., Mailchimp) to manage our SMS campaigns. By subscribing, you consent to your phone number and contact information being shared with such providers solely for the purpose of sending messages.
You may opt out at any time by replying “STOP” to any message. Your personal information will be handled in accordance with this Privacy Policy. For questions or concerns, please contact us at the information provided below.
MOBILE APP
Data Collection
The Pirates Cove Fun Zone mobile app may collect personal information as detailed in this Privacy Policy.
Data Deletion Request
To request deletion of your data:
- Email us at info@piratescovefunzone.com with the subject line: “Data Deletion
Request.” - Include your name and the email associated with your account.
- Clearly state that you are requesting deletion of your personal data.
Data Deletion Process
Upon receiving a valid request, we will:
- Confirm your identity
- Review and delete applicable data
- Notify you once the deletion is complete
Data Retention
Some data may be retained for legal, regulatory, or operational purposes.
Contact
For any inquiries or requests, please contact us at: support@piratescovefunzone.com
POLICY CHANGES
We may update this Privacy Policy from time to time. Please check back periodically for the latest version. Your continued use of our website or mobile app after changes are posted constitutes your acceptance of those changes.